Guardian Angel Safety Portal

Guardian Angel Safety, an Australasian provider of lone and remote work solutions, has launched the Guardian Angel Portal to enable organisations to be more responsive to the changing safety needs of mobile workers working alone or remotely. The portal allows customers to view and manage all safety devices, data and planning for workers in real time, via an easy-to-use interface. In addition, all device monitoring, vehicle impact and rollover alerts are delivered to the portal — with an immediate response from Guardian Angel Safety if required.

The portal is designed to improve connectivity and productivity for people and assets by enabling customers to view and manage all safety devices in real time in one place, including satellite devices, smartphone apps, cell pendants, vehicle impact and rollover alerts, location-based services, and APIs. The portal also enables customers to add new devices and solutions anytime, regardless of manufacturer, as their safety needs change. In addition, within an organisation, people can be assigned to any monitored devices as required, allowing device-sharing among different teams, with an incident response tailored by device and person.

The cloud-based portal encrypts data while being sent and at rest. The portal also features policy-based permissions management, so data can only be accessed by people who are authorised to do so and within their role. The portal is designed to circumvent the emergency number process and link customers to its response software at the company’s graded monitoring stations, with trained operators to speed up the emergency response for mobile workers working alone or remotely, including sudden-onset injury or illness, road accidents, vehicle failure or other emergencies. To enable further integration, the company also provides access to an API key and sandbox testing environment to allow customers to connect their HR software to maintain their users and escalations automatically.